Self Service

2CQR have solutions that will integrate seamlessly and painlessly to deliver a speedy and reliable service to your clients.

The modern library faces many challenges but one of the greatest in today’s “post credit crunch society” is how to improve the client experience without overstretching the budget!

Supermarkets, railway stations and even airlines have seen self-service as the way to achieve this goal and now libraries are increasingly turning to the same technology to bring greater freedom to users, allow more creative use of space, and release staff from behind the counter to interact with clients in more rewarding ways – as reader advisors.

Building systems to empower borrowers, preserve data integrity and communicate accurately with existing systems is a challenge that 2CQR have been meeting since the birth of self-service systems in the 1990s.

The path to the modern self service library kiosk has been well worn by 2CQR ever since. Whether you use barcodes or (RFID), 2CQR have solutions that will integrate seamlessly and painlessly to deliver a speedy and reliable service to your clients. The 2CQR portfolio includes issue, return and renewal units that come in a wide range of sizes, styles and colours as well as automatic returns units that can sort from 3 to (almost!) 300 different levels.