Public

Public libraries are under increasing pressure to deliver better services with fewer resources so making the right decisions has never been more important.

Public

For over two decades 2CQR have been helping public libraries to implement effective and efficient library technology and services.

Stock control, security and self-service have all seen massive changes, none as dramatic as the open library opportunities presented by RFID (Radio Frequency Identification). Our FlexABLE solutions can answer all your needs and are designed around individual library demands bringing all the advantages of accessibility, self-service, security and management control with adaptability and cost-efficiency.

  • "As well as providing great services the challenge to the Borough was always to ensure value for money. The move to self-service has been a great success on both counts. I was was impressed with the way 2CQR's products and software had created the customer experience everyone had desired. Even the often hidden and unsung book return sorter has made a great impact. In its glass enclosure it makes a striking feature but, more importantly, it facilitates faster shelf return, freeing staff to develop better user relationships and create attractive library related events”

    Andrea Lawis - Service Manager, The Greenwich Centre
  • “At Kingston we saw the opportunity to extend the libraries opening hours for customers wanting to use the libraries facilities outside its core staffed hours in the early morning or late evening. 2CQR’s solution enables us to plan both staffed and unstaffed access to the library services easily”

    Helen Bowlt - Libraries Manager, Milton Keynes Libraries
  • ...our self-issue machine is working well, we had over 1,000 people use it in our first month, March for over 2,000 transactions (which for us, as a small library, is great).

    Gradually people are getting used to it; I also wanted to say that it's been a real pleasure to deal with you.

    Exeter Health Library
  • "The Totem kiosks were well-made and looked great, the customer service provided by 2CQR’s engineers was exceptional. Overall I feel that 2CQR have been very responsive to the changes they needed to make for us, their communication is good, their on-site support is excellent, and their remote support is also of a very high standard."

    Michael Green, Newport Libraries
Consultancy

Consultancy

Need to cut costs but improve services? Let us help you use technology to square the circle

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Solutions

Solutions

Whatever your problem, whatever your size we have solutions that suit any library

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Innovation

Innovation

2CQR have pioneered RFID development in the UK market

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Support

Support

Our engineers are all library-trained. No other company can make that claim, find out why it matters

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